Graduated from the University of Cambridge and a Masters in Shipping Brokerage, International Trade and Logistics from ICS London. More than 30 years of experience working abroad and in Morocco in import / export, International Maritime Transport, logistics using advanced Commercial English language. Responsible for executive training in Business English in the field with real examples at several Multi-national companies in Tangier, London and Dubai. I am now retired and therefore offer to train and assist in groups or one-on-one middle managers and management to manage their day-to-day tasks of oral and written communication with stakeholders and help meet challenges and resolve issues as they arise in a very professional manner. Support clients in any type of transaction from start to finish using a state-of-the-art correspondence style and closely monitor clients' improvement in relation to spoken and written English.

Develop the fluidity of communication, precision and self-confidence in the business context and improve the practical skills in reading, speaking, listening and writing necessary for professionals. • Develop the ability to write letters, emails and memos in clear, concise and precise English • Improve report writing, presentation and negotiation skills with clients • To gain practical experience of holding meetings in English English for customer service Learn to use English more professionally by answering the phone, greeting visitors, answering inquiries, writing letters and writing meeting minutes.