By means of various techniques from, among others, the Transactional Analysis, you will get a very clear picture of your own communication and its effect in and on your environment in 2 hours. After class, armed with a new arsenal of communication skills, you can put everything you've learned into practice immediately and misunderstandings or disagreements will be a thing of the past. Be stronger in your shoes and have more self-confidence thanks to insight into communication and communicative techniques. From yourself and from others.