Introduction to Sales and Customer Service

Brand design is what makes your brand unforgettable, therefore it is one of the most important investments you can make in your business or for yourself. When the most used sources of information for the company are websites, social networks, search engines, brochures and catalogs, the brand of the company must be above others for succeed. While good content is important, it's the visual aspect of your brand that gets the public's attention first. Thus, a good visual brand design offers you these competitive advantages. In a constantly paced world with many competing brands and other distractions, your brand identity will often make the difference between the success and failure of your projects. Learning how to design the brand you dreamed of or learning how to create brands for other companies gives you these skills in high demand. In this course, I will teach you how to design brands from concept to finish. The course will be a project-based course and will use the learning-by-doing approach where you will be guided in detail through the branding process from logo design to business cards, branded t-shirts , brochures, leaflets, letterheads, envelopes, website banners, etc. I will teach you how to design a strong visual brand that creates a sense of unity and cohesion, by maintaining a consistent and clear brand across all marketing channels, because only then can customers instantly recognize your Mark. Branding shows that you are proud of your business. Customers will recognize the investment you make in the success of your own business and know that you will deliver with the same passion when it comes to meeting their needs. Attention to detail in brand design, even something as simple as a business card, can reassure your customers that you value every aspect of your business. A professional branding immediately gives people the impression that you are an established, confident and trustworthy business. No matter the size of the business, putting order in the brand design will bring you more customers, make your product more easily recognizable and encourage people to come back for more. Then sign up for this course if you want to become a beginner to a professional brand designer.

Hello! I am a German-Japanese native, born in Munich, who grew up bilingually and is a certified trainer for both languages. I also work as a translator and interpreter for German and Japanese and as a proofreader for German texts. Get in touch with no obligation if you are interested.

Master marketing strategies, communication, and management with a certified instructor holding a Master’s degree. With over 20 years of industry experience, including luxury marketing, and 15 years of teaching, I offer personalized classes to help students and professionals achieve their academic and career goals through practical, real-world applications tailored to their needs."

Hello everyone. I welcome you to my profile. - Help to speak to others (customer, user, spectator) with courtesy. - Practical cases for training. - Body relation in space - Oral fluency - Stress management - Tools to respond to dissatisfied customers - Priority analysis - Organization of his day, his week - Team work - Preparation for an oral => 😉 Little +: reading helps improve spelling, grammar, conjugation and syntax. 😉 Yes, yes! 💪

Description: This course is intended for sales professionals wishing to improve their skills using expert and scientific sales techniques based on the principles of neuromarketing. Participants will learn how to use scientific knowledge to influence customer behavior and maximize their sales potential. The course will include sales simulations and hands-on exercises to help participants apply the techniques learned in real-life situations. Learning objectives: Understand the basic principles of neuromarketing and sales Learn to use scientific knowledge to influence customer behavior Mastering expert sales techniques Learn to effectively manage the sales process Learn how to handle objections and answer customer questions Improve verbal and non-verbal communication with customers Know how to maximize sales potential Course content : Introduction to Neuromarketing and Sales Understand customer needs The key stages of the sales process Persuasion and negotiation techniques Management of objections and answers to customer questions Verbal and non-verbal communication with customers Sales simulation and practical exercises Hypnosis to help you sell more Teaching methods: The course will be delivered in the form of presentations, demonstrations, sales simulations and practical exercises. Participants will be encouraged to actively participate and ask questions to maximize their understanding and learning. Prerequisite: Participants must have previous sales experience.

Are you new to sales or looking to take your skills to the next level? This course is designed to equip you with the essential tools and strategies to succeed in the dynamic world of sales. Key Topics Covered: Sales Fundamentals: Understand the sales process, customer needs analysis, and effective communication techniques. Building Rapport and Trust: Learn how to connect with potential customers, build trust, and establish lasting relationships. Overcoming Objections: Master techniques for handling common objections and turning them into opportunities. Sales Psychology: Understand the psychology behind sales, including persuasion tactics and customer behavior. Course Benefits: Increased Confidence: Feel more confident in your abilities to approach and engage with potential customers. Improved Sales Performance: Boost your sales numbers through effective techniques and strategies. Enhanced Customer Satisfaction: Learn to provide exceptional customer service and build loyalty.

This comprehensive e-commerce course will teach you the basics needed to create and run a successful online store. Whether you are a beginner entrepreneur or a seasoned professional looking to improve your skills, this course will provide you with all the information you need to succeed in the world of e-commerce. We cover all the key steps to creating an online store, including choosing your e-commerce platform, creating your product catalog, managing your inventory, managing orders and shipments, and setting up place of your online marketing strategies.

Learn digital skills online Grow your career or business at your own pace with flexible and personalized training designed to build your confidence and help you succeed. Develop new skills Strengthen your visibility on the Internet Engage with your community remotely Work remotely using digital tools

In today’s competitive business environment, marketing and sales professionals need cutting-edge strategies to stay ahead. This advanced-level course is designed for individuals who want to deepen their expertise and drive results in the dynamic fields of marketing and sales. Through this comprehensive class, you will learn: - Advanced market analysis techniques to identify trends and opportunities. - Integrated digital marketing strategies that generate leads and enhance brand visibility. - Sales funnel optimization and customer relationship management (CRM) for higher conversions. - Effective negotiation and closing techniques for long-term business growth. - Strategic approaches to customer retention, loyalty programs, and brand advocacy. Whether you're looking to refine your skills, boost your business results, or become a leader in the industry, this course equips you with actionable insights and proven methods to excel. Join us for an interactive and engaging learning experience that will transform how you approach marketing and sales.

10 course elements to succeed in your commercial activity! Rethink your offer! – Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them. – Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic. – Set up call products – Rethink the design and ergonomics of your products. – Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing: – Question your arguments, product sheets... by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople... Make sure your customers don't forget you! – Tell a story about your company and its products for better memorization and to make your relationship more personal. – Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products – Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them. – Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) ... After this training (which basically takes 3 months), you will be able to retain your customers and build a solid customer base. You will then see your turnover grow day after day.

Want to get started in email marketing but don't know how? Where to start? I help companies automate their marketing and sales actions to generate more leads, close more deals and better measure their marketing investments. Distance selling course automated marketing

I, Vito, understand that the art of selling is about more than just numbers. It's about you, your skills, and your potential. That's why I offer sales training designed specifically to enhance your sales skills and help you unlock your full potential. Why Choose My Training? Practical Insights: My training sessions are not just theoretical. I provide you with tools and techniques that you can immediately apply in your daily work. Imagine leaving each session with concrete, new skills to implement right away. Experienced Coach: As a seasoned professional with years of experience in sales, I share my valuable practical knowledge and tips with you, so you can learn from the best in the field. Personal Growth: I focus not only on improving your sales techniques but also on your personal development. Increased self-confidence, better communication, and greater motivation are just a few benefits you'll experience. Flexible Training: Whether you prefer an intensive workshop or a long-term coaching program, I offer a range of options to suit your needs and schedule. My Training Covers: - Effective customer communication - Strategic negotiation - Sales-specific tools - Building long-term customer relationships - Innovative sales techniques and data usage - Sales conversation training I ensure that you not only learn how to sell more but also how to retain your customers and build valuable relationships. Why You Need This: See this training as an investment in yourself. It's your opportunity to refine your sales skills, learn new techniques, and stand out in the competitive world of sales. With my support, you'll become more confident in conversations, negotiate better, and ultimately close more deals. Ready to take your sales skills to the next level? Contact me today for more information or to book a training session. I believe in your potential and am here to help you maximize it!

basic selling skills help you understand the core idea of selling whick are skills needed for getting passed in interview and improving our jobs beside it teach us how to live and understand otthers well, more over it helps well to improve many career specially people selling online or looking to establish online buisness

Are you ready to unlock the power of digital marketing and take your skills to the next level? Whether you're a budding entrepreneur, a marketing professional looking to enhance your expertise, or simply eager to explore the exciting world of Digital Marketing, it's your time. This immersive course will provide you with a comprehensive understanding of digital marketing strategies and techniques that drive results. From establishing your online presence to effectively engaging your target audience and maximizing conversions, this course covers everything you need to know to succeed in the digital landscape. Are you ready to unlock the power of digital marketing and take your skills to the next level? Whether you're an emerging entrepreneur, a marketing professional looking to improve your experience, or just eager to explore the exciting world of online promotion, this is your time. This immersive course will provide you with a comprehensive understanding of digital marketing strategies and techniques that drive results. From establishing your online presence to effectively engaging your target audience and maximizing conversions, this course covers everything you need to know to succeed in the digital landscape.

Have you ever heard of working and travelling onboard some of the largest superyachts in the world? In this course, we'll guide you through the essential qualifications, mindset, and resources needed to kickstart your career in the yachting industry. Discover insider tips on finding employment opportunities, necessary experience, and gain first-hand insights into the daily life of working on yachts, including navigating through different seasons and making the most out of this unforgettable experience.