from12.00USD/ h
Remote Customer Service Soft Skills Lessons for Teens & Adults
This class is for persons who are interested in working at home in the customer service industry. The focus is to learn basic soft skills that are essentially in adding to your list of skills when applying for your next customer support job. You will learn at the end, even if you have never worked as a support agent a day in your life, how to handle even the most difficult situations in the most professional manner.
Extra information
Bring your own laptop, and come ready with questionsLocation
Online via webcam
General info
Age: | Teenagers (13-17 years old) Adults (18-64 years old) Seniors (65+ years old) |
---|---|
Student level: | Beginner |
Duration: | 60 minutes |
The class is taught in: | English |
This class is for parents who do not have the time to assist their kids with homework because of busy work schedules. What's in it for your child? My goal is to help your child with homework needs in English, and to take it step further and pay special attention to comprehension and reading skills, all while doing so in a fun exciting setting. It is important that kids have additional support and so there are tutoring options available if so desired.
I will also be assigning homework for when students leave our sessions, those will be followed up with on our next sessions and then I will be sending progress reports to you each week on your child's overall performa
This class is no Worst Cooks in America BUT I assure you after we are finished you will be able to make a decent home cooked meal with a very elegant flair. You will learn a wide range of cooking techniques backed by international flavors. It will be fun as we learn in 10 easy steps per meal! And if you have never cooked a day in your life, this will definitely work for you! I will post videos, recipes and instructions and you will replicate those and send photos and videos back.
Ask a question
Send a message explaining your needs and Daneille will reply soon:
The more detail, the better.
Ex. "Hi, when are you available to meet for a lesson?"
Ex. "Hi, when are you available to meet for a lesson?"
Availability of a typical week
(GMT -05:00) New York
Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
---|---|---|---|---|---|---|---|
0 | |||||||
1 | |||||||
2 | |||||||
3 | |||||||
4 | |||||||
5 | |||||||
6 | |||||||
7 | |||||||
8 | |||||||
9 | |||||||
10 | |||||||
11 | |||||||
12 | |||||||
13 | |||||||
14 | |||||||
15 | |||||||
16 | |||||||
17 | |||||||
18 | |||||||
19 | |||||||
20 | |||||||
21 | |||||||
22 | |||||||
23 |
from $12Online via webcam
100% Satisfaction Guarantee
Good-fit Instructor Guarantee
If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.
Online reputation
- Instructor since March 2020
- Phone number verified
- Linkedin connected
Availability of a typical week
(GMT -05:00) New York
Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
---|---|---|---|---|---|---|---|
0 | |||||||
1 | |||||||
2 | |||||||
3 | |||||||
4 | |||||||
5 | |||||||
6 | |||||||
7 | |||||||
8 | |||||||
9 | |||||||
10 | |||||||
11 | |||||||
12 | |||||||
13 | |||||||
14 | |||||||
15 | |||||||
16 | |||||||
17 | |||||||
18 | |||||||
19 | |||||||
20 | |||||||
21 | |||||||
22 | |||||||
23 |
from $12Online via webcam
Good-fit Instructor Guarantee
If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.
Share
You are here
Similar classes
Awni
Online preparation for job interviews, presentations or communication skills( Oral or written)I support you to land your dream job or give a presentation, and I can also help you with your texts , such as writing your cover letter and creating an effective resume. Also I offer support in communication issues.
My method is based on the following points, so I can assist you in:
Tips on how to format and structure your presentation.
How to begin your presentation research.
Things you need to include.
What not to forget on the day of your interview presentation.
How to build confidence ahead of delivering your presentation.
Preparing for questions post-presentation.
About me:
I have a master degree and I am a former HR employee, who worked in an international company, I have also experience in communications and public relations. In addition I speak fluently four languages.
So, this support can be for English, French or Arabic speakers.
Arianit
German Language for Beginners (Deutsch - A1 und A2)German as a foreign language can be hard, especially regarding the grammar part. Always focusing on the structures of the sentences can be challenging and demotivating when trying to connect the sentences in a communication environment. That is why with the help of this class, you'll get more confident in building strong sentences without the stress usually involved.
As a foreign speaker of German of over 3 years, there's no other person that understands the struggles better than I do. We will cover all the fundamentals with the background of grammar and syntax so that we are able to create a strong base for future advanced levels.
Majda
I will teach you French and help you achieving your purpose in a short period ! 🎯💯Learning languages is a beautiful adventure where you can get better results when you get someone to help you!
I will be happy to be that person who helps you develop your french skills. I have a french certificate and an experience teaching online. I can also help you with English. Contact me now and we can discuss your goals and i'll create the perfect plan to achieve them.
Abir
English lessons for children and teenagers (english lessons )Hi everyone
My name is abir, I am Tunisian.
I give English lessons for children and teenagers.
I can help your child master English with a simple and motivating method.
I mainly aim to help your child improve his level in English and above all to speak this language well.
Anna
Online English classes with a passionate and dynamic native teacher, 18 years of experienceOnline English classes of all kinds:
Cambridge exam preparation
Business English
Conversation
Help with studies
Preparing for an interview or a talk in English
To travel
For specific purposes.
I individualize classes or a course of classes to the needs of the student, to achieve their goals.
And may it be a very positive, productive and enriching experience!
Prof Jamal
🌟🎓 Master Arabic with tailor-made and interactive courses! 🌟🎓👋 My name is Jamal, a passionate trainer with years of experience, ready to support you in learning classical Arabic, Moroccan Darija (dialect) or reading the Quran...
🔸 Classes for all levels: Primary, middle, high school students or adults, my classes adapt to everyone. Even beginners are welcome!
🔸 Effective teaching methods:
📖 Reading: Understanding texts, improving vocabulary.
✍️ Writing: Mastery of the alphabet and writing techniques.
👂 Listening comprehension: Listening exercises to grasp the nuances of the language.
🗣️ Oral expression: Dialogues and discussions to strengthen fluency.
🔸 Individual support: Personalized courses with homework between sessions to ensure progress.
🔸 Flexible hours: Available every day, including Sunday, from 8:30 a.m. to 12:30 p.m. and from 2 p.m. to 9 p.m.
📲 Continuous support via WhatsApp to answer your questions between classes.
🔸 Guaranteed results: Whether you are preparing for exams or want to improve your skills, I am committed to helping you achieve your goals with innovative and caring teaching methods.
Do not hesitate to contact me! Together, we will make your learning Arabic an enriching and exciting experience!
Camille
✅EFFECTIVE COMMUNICATION & PUBLIC SPEAKING: TECHNIQUES, TOOLS & METHODS OF SPEAKING & RHETORIC IN THE SERVICE OF LEADERSHIPImprove your skills during oral interventions in public, better manage your personal/professional communication, the associated emotions & the resulting conflicts, master negotiation techniques (...): your objectives in terms of communication can be diverse and the objective of these sessions is precisely to support you in better achieving them. So, how can we send a clear message, be impactful, create a difference and make an impact?
➤ Whether your objective is personal or professional, speaking is a predominantly physical activity, relying on a body, a voice, a breath, a rhythm (diction), an emotion and above all techniques, tools, a method, a know-how, reflecting the speaker's involvement in his speech.
➤ On the telephone, in a meeting, in front of a client, his family (...), relevant and successful speaking must always be effective and efficient, with clear, simple and impactful messages, creating a balance between the message received and message sent. Coherence between form and content.
➤ So, how to listen and be listened to, convince and be impactful, challenge and make an impression, enhance your content, address your audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of oral presentation, of simple intervention or of 'one to one` exchange, aiming to challenge your audience or interlocutor, by taking care of the substance as well as the form. , all in a professional or personal context. For this, there are verbal and non-verbal communication techniques.
➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-assurance, ease by overcoming discomfort and controlling his emotion in public. But also to work on your leadership & charisma, in a context where empathy and emotional intelligence are at the service of communication.
➤ So, in this context, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a targeted methodology:
✓Practical tools to perfect your rhetoric/repartee
✓Decode and use the practical communication tools of great leaders
✓Fundamentals (practices) of eloquence but also of public speaking (intonation, gaze, gestures, elocution, range, emotions, pronunciation, development of one's own style of charisma) to ensure consistency between substance & form
✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing.
✓ Highlighting their speech & promoting their speaking to arouse interest, by building on their strengths.
✓Creation of a coherence between the message emitted & the message received in order to improve its speech and in fact, its professional/personal relations.
✓Management of Q&A sessions & external reactions during an intervention or an oral exchange.
✓Practical tools to put your interlocutor at ease and appear friendly/interested.
✓To succeed in a negotiation/mediation.
✓On the one hand, learning to say 'no' simply in three steps AND on the other hand, getting people to say 'yes'.
✓To turn sentences into positive AND constructive.
✓To manage conflicts (eg 'assertive' communication techniques, eg CNV techniques - Non Violent Communication).
✓To put NLP (neuro-linguistic programming) at the service of communication.
✓To adopt effective, simple, fair and engaging language.
✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging.
✓To manage your personal & professional relationships with, for example, the preparation of your ratings.
✓Make your hypersensitivity a strength to tame your abilities.
✓Listening proactively and expressing / conveying ideas / message clearly.
✓ Avoid letting your emotions show through and propose a constructive solution to problems, while drawing on your own relational skills.
✓Be better equipped to recognize and immediately remedy situations that weaken their authority and affect their ability to communicate effectively.
✓Enhance their potential for expression and creativity (often underestimated until now) and 'apparent' sociability
✓Develop not necessarily self-confidence, but the 'appearance' of self-confidence, refine one's listening to respond adequately, open up to the resources of the imagination, free oneself from the rational to then structure one's speech.
✓Relate their communication objectives (project, institution, values, ideas, demands, etc.) to the form of their expression.
✓Learn and put into practice persuasive communication techniques and better understand the perception that others have of oneself. In order to improve his skills of 'self-presentation' and conveyed image.
✓Practical techniques to foster the engagement of the other party.
✓Strengthen the structure of its communication and develop a convincing argument in order to sell its ideas and projects.
(...)
➤ To master the keys to successful public communication, it is necessary to strengthen the impact of your speeches: by structuring your interventions and taking into account the circumstances and the expectations of the public; by making an impact through storytelling; integrating the psychological and emotional factors of effective oral communication; by integrating emotions into the preparation of the message and arguments; anticipating objections and delicate situations; by preparing and structuring an attractive and convincing presentation framework; by experimenting with the rules of improvisation; by adequately managing difficult situations (...).
➤ In short, each session combines techniques & practical exercises adapted to your daily situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can apply them immediately, and from the 1st session.
THE TRAINER
➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 15 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords.
➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Basel-Neuchâtel-Berne-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.
✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.
✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.
✓ Languages: French/English.
✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).
✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
Georgette
Franse conversatie vanaf beginners tot gevorderdenAs French is my mother tongue I can help to prepare orals and make students more confident in any way
I have a lot of experience in speaking French for working and teaching purposes
I reach a high level of satisfaction with my students. I adapt my lessons according to the Student’s needs
I am sure that I can help you at any level and I am confident that I can help you to improve your French speaking skills. Feel free to communicate your goals
Ayaka
Let's learn Japanese with a native through a casual talk-------About me
Name: Ayaka
Origin: Osaka
Japanese: Standard Japanese, Kansai dialect
Jobs: Flight Attendant (past), Yoga Instructor (active)
Hobbies: Traveling, Yoga, Photography, Walking and hiking, Cooking, Skiing, Animal lover
----------About the Lesson---------------------
The main focus will be on "Speaking."
Q. Why is speaking the main focus?
A. We want you to experience the joy of speaking Japanese through free talk. Just learning words from manga is not easy to understand what natives say in daily life. I will assist you in learning vocabulary and acquiring natural expressions by speaking with native Japanese speakers.
-----A message to the students at the end-----
I love cultural exchange and have a friendly personality. Having traveled to various countries and learning German, I understand the challenges and joys of learning a new language firsthand. This makes me happy to be able to help you learn Japanese. I look forward to the day when we can have enjoyable conversations together.
Shubha
Bengali language fluently speaking and writing (Beginners to advanced level). I teach all ages female students and male 3 to 18 years old.Hii, I'm from India. My native language is Bengali.This class is for the students who wants to learn bengali language. Here you will be learned speaking, Writing, Alphabets, Grammar structure, Word and Spelling dictation. If you want to learn speak and write natively. Then message me. I teach all ages female students and male 3 to 18 years old boy students.You can feel friendly to ask any question... Thanks & Regards
Said
English Tutor with a Master's degree in "English Language and Literature" and over 10 years of experience.Hello!
As an English tutor with over 10 years of experience and a master's degree in English language and literature, I am confident that I can help you achieve your language learning goals. Here’s why you should book a lesson with me on the Apprentus platform:
- Experience and Expertise: My extensive experience and deep knowledge of the English language and literature allow me to provide you with high-quality instruction.
- Personalized Approach: I adapt to your learning style and goals to help you progress effectively. I use the CEFR (Common European Framework of Reference for Languages) method to structure lessons and assess your skills.
- Flexibility: Online learning allows you to study at your own pace and according to your schedule.
- Results-Oriented: My lessons are structured to show you clear progress with each session.
- Fun Learning: I strive to make lessons engaging and motivating.
Book a lesson with me on Apprentus, and let's start your English learning journey today!
Amin
Conversational English and IELTS, TOEFL, TOEIC, SAT preparation.A certified English Teacher| Master’s degree| Started teaching 9 years ago| Taught all ages and levels| Specializing in Conversational English and IELTS, TOEFL, TOEIC, SAT preparation.
My teaching approach is designed to develop communication skills above all. We watch or read materials, such as videos, articles, stories, poems, then discuss them; we act out situations from everyday life; we take positions and practice debates. However, this doesn’t mean that we just practice speaking. I also have to make sure that the learner is not running in a circle. I’m here to ensure that they do not keep repeating the same mistakes or keep using the same expressions over and over in conversation.
In order to keep making progress, I take my student on a journey that involves:
• Improving their grammar.
• Fixing their pronunciation.
• Enriching their vocabulary by learning to use new words and common idioms.
By the end of this course, you should be able to speak English fluently and confidently.
PS: Currently, I’m working on my PhD thesis in English literature. Because of my academic specialty, I also help with academic writing and creative writing.
Afnan
Learn Egyptian colloquial language (the dialect used in Egypt) for non-Arabic speakersEgyptian colloquial is the language spoken in Egypt.
Egyptian colloquial language is very fun, it will help you communicate with Egyptians on the Egyptian street or Egyptian tourism.
We will learn conversation from scratch and pronunciation correctly.
Learn to read colloquial language easily and differentiate between letters.
We will discuss the most frequently used vocabulary and similar terms.
You will get to know the famous places in Egypt.
Oumaima
Afraid to speak? YOU CAN DO IT! Pass the exams & learn THE REAL English!, I offer you an innovative learning method,Are you looking to improve your English skills from the comfort of your home? Join my online English classes and unleash your full linguistic potential.
My personalized approach to teaching ensures that each student, regardless of skill level, receives the individual attention they need to succeed. From beginner to advanced, my courses are aimed at all skill levels and are tailored to meet the specific needs of each student.
As an experienced English tutor, I am committed to providing engaging and interactive sessions that use the latest technology and teaching resources to ensure a dynamic learning experience. My lessons cover all aspects of the English language, including grammar, vocabulary, reading comprehension, writing and speaking practice.
My flexible scheduling options allow you to choose times that work best for your schedule, so you can learn on your own terms. Without the need to travel, my online courses offer the convenience and flexibility that today's busy lifestyles demand.
With my personalized approach and commitment to helping you achieve your language goals, you can be sure that you will make rapid progress and see tangible results in your language skills. Whether you are looking to improve your English for personal or professional reasons, my online courses are the ideal solution.
Sign up today and begin your journey to mastering the universal language of English.
Samia
Communication techniques for pupils, students and adultsDoctor in French language and literature and teacher of communication techniques, I plan to help you improve your oral and written communication skills. You will learn to communicate well and speak effectively with a good mastery of oral codes, as well as excellent learning of writing.
My working methodology consists of diversifying activities and techniques by encouraging the learner to speak in order to improve their speech and develop their confidence.